Workplace monitoring: guidance for your organisation
In the past, workplace monitoring was relatively simplistic: employers relied on visual supervision and basic timekeeping systems, and the concept of privacy was limited.Fast forward to the digital age. Employee monitoring has reached new levels of sophistication and become common practice for employers seeking to boost productivity, enhance security, and ensure compliance with regulations.Improved productivity and deeper insightsWith the advancement of technology, including GPS tracking, computer monitoring software, and biometric identification systems, surveillance can provide employers with detailed insights into employee activities and performance.One of the key benefits of employee monitoring is the ability to track and improve productivity levels. By monitoring employees' activities, employers can identify inefficiencies, analyse workflow processes, and provide targeted feedback to enhance performance. This data-driven approach allows companies to optimise their operations, allocate resources effectively, and ultimately improve their bottom line.Monitoring can also help employers identify and address issues such as time theft, excessive breaks, and unauthorised activities in the workplace. With real-time monitoring tools, employers can detect irregularities and take corrective actions promptly, therefore improving accountability and integrity among employees.Employee monitoring can also aid in compliance with regulations and industry standards. By keeping a close eye on electronic communications, websites visited, and files accessed, employers can ensure that employees adhere to data protection laws, maintain confidentiality, and comply with company policies. This proactive approach minimises the risk of data breaches and security incidents and also protects the company from potential legal liabilities.Balancing surveillance and ethicsDespite the clear advantages of employee monitoring, it is crucial for organisations to approach this practice with sensitivity and respect for staff privacy. As a matter of course, employers should establish clear policies regarding monitoring practices, communicate openly with employees about the purpose and scope of monitoring, and ensure transparency in the use of monitoring tools.Prioritise the protection of sensitive employee data by implementing robust security measures, restricting access to monitoring data, and complying with data protection regulations such as GDPR. These considerations can ease employees’ minds about any surveillance and even instil appreciation for such measures. After all, workplace security is in everyone’s best interests.Download our best practice guide to employee monitoringOur eBook, ‘Employee monitoring: a guide to best practices’ provides insight into how employers might best integrate employee monitoring into their organisation, and considerations for what the impact may be on employees. With opinion from thought leaders, it addresses everything from pre-employment checks to the tracking tech that might be right your organisation.Looking to hire top talent for your organisation or to find your next dream role? Get in touch with one of our specialist consultants today.
Employee monitoring: a guide to best practices
Employee monitoring can help ensure productivity and accountability among employees, as managers can track their work progress and identify areas where improvement is needed. Monitoring enhances data security by detecting and preventing unauthorised access or data breaches and additionally, it enables you to adhere to regulatory and compliance requirements, reducing legal risks. The key thing to remember is that workplace surveillance is perfectly acceptable, as long as you can legally justify your reasons, and it is always better to be ‘overt’, not ‘covert’. A report shows that despite normality returning to working life post-pandemic, demand for employee surveillance software is 49% above 2019 levels. Our eBook, ‘Employee monitoring: a guide to best practices’, provides insight from top experts in the field including: Keith Rosser, Director of Group Risk and Reed Screening, Reed Hayfa Mohdzaini, Senior Research Adviser, CIPD By downloading this eBook, you will discover: What employee monitoring is Whether it's needed for your businessConsiderations for introducing workplace monitoring The benefits and drawbacks Potential impact of surveillance on the workforce Your duties as a responsible employer “Monitoring software that employees see as intrusive and unnecessary is more likely to erode mutual trust in the employment relationship. Employers need to show how using monitoring software can benefit employees, while respecting their privacy.” -Hayfa Mohdzaini, Senior Research Adviser, CIPD.
Inspiring the next generation: the benefits of offering internships
The decision to hire interns is not merely a trend, but a strategic must. The opportunities associated with internships can be used to bridge the gap between academic learning and practical application, while also playing a pivotal role in shaping the careers of aspiring professionals.Towards the end of 2023, Google searches for ‘internships’ increased by 22% to 6,000 searches per month, while the social media platform, TikTok, saw four million views for the hashtag #internships, as more and more students look for opportunities to increase their work experience.For businesses, investing in paid internships is a strategic move that goes beyond fulfilling corporate social responsibility. It's an investment in the future workforce, creating a talent pool that may later become full-time employees. According to the 2022 Student Recruitment Survey by the Institute of Student Employers, 82% of respondents reported that they recruit interns – showing that internships shouldn’t just be viewed as a gesture of goodwill, but play a pivotal role in recognizing talent, promoting diversity, and contributing to overall business success.Managed well, an internship can be a viable recruitment option for an organization. But what are the main reasons why businesses should consider running an internship program?Talent developmentBusinesses can use internship programs as a proactive approach to identifying and nurturing professionals for their talent pool. They can create direct connections with emerging talent, providing them with first-hand experience in their respective industries – from engineering and technology to sales and procurement.With skills shortages affecting a large number of sectors, employers that provide a platform for eager individuals to gain paid experience, help ease the pressures many businesses – and professionals – are facing.Innovation and fresh perspectivesInterns can inject new and exciting perspectives and ideas into the workplace, which can see campaigns thrive and strategies become more impactful. By recognizing that diversity fuels creativity, seeking interns who bring unique insights and approaches to problem-solving will help to enhance the overall creativity and adaptability of the organization.Introducing different perspectives into your workplace provides a fresh take on the business as a whole. Even though interns won't be responsible for creating new policies or planning a strategy, their outside opinion may improve existing practices.For example, as more workplaces undergo digital transformation the need for a workforce that is comfortable with various technologically advanced tools has never been more important. Asking for an intern’s feedback on your digital presence and consumer-facing collateral can pinpoint where potential improvements can be made and where new business or custom can be identified.Social responsibility and diversityBusinesses are increasingly investing in corporate social responsibility and the benefits that come with having a diverse workforce.Running an internship program allows companies to contribute to ongoing social initiatives by providing valuable opportunities to individuals who may face barriers to entry into the workforce. Employers who actively seek out interns from various demographics can demonstrate their commitment to fairness, equality, and social responsibility – heightening their appeal to professionals looking for 'good' companies to work for.It’s important to maintain a community-focused approach, ensuring you ‘give back’ by offering young talent the opportunity to thrive and succeed in an internship – helping enhance their career prospects and your reputation at the same time.Brand image enhancementIn a world where reputation means everything, any opportunity to be seen as an employer of choice can be vital to a successful talent acquisition strategy. Internship programs play a pivotal role in shaping the perception of a company among potential new employees, as well as customers and other stakeholders.Businesses that actively engage in internships can showcase their commitment to investing in professional development, graduate opportunities, and career changes – creating a positive brand image. This in turn attracts people seeking meaningful opportunities for growth and career progression.Helping the next generationThere’s a bigger picture to internship programs. Many individuals, especially recent graduates, may face challenges when embarking on a new career path. Those lucky enough to win internships will reap the benefits that come from the experience, not just in adding to their CV, but in self-confidence gained from developing knowledge of their chosen profession, all while making valuable contacts.Internships ultimately improve future employability and give a head start to those keen to learn sought-after skills in their field, whether that’s invoice management and purchasing in accountancy, or content strategies and communication plans in marketing.Having interns can potentially help to identify future leaders among your junior employees. When overseeing an intern’s day-to-day activities, some junior employees may demonstrate exceptional management and leadership traits. Once these skills have been identified, you may consider investing in these employees further and upskilling them for future leadership opportunities.Businesses that offer internships are not just investing in short-term support but are strategically building a foundation for long-term success. An internship is still one of the best ways for professionals to gain that all-important work experience, highlighting the importance a robust internship program plays in growing and expanding the workforce.Looking to hire experienced professionals to join your team? Contact one of our specialist consultants today.
The biotech boom: considerations for sustained sector growth
In recent years, the World has witnessed a remarkable resurgence in the biotech sector.This surge is reshaping the landscape of life sciences –growing from USD 366.7 billion in 2022 to USD 412.2 billion in 2023. Recent developments in biotech innovation address some of the world’s most pressing challenges, from human health to environmental degradation, to food security.Biotech growth in the worldScientists are making great leaps in gene-editing technology – heralding a new era of possibilities in enhancing cell research and, ultimately, curing infectious diseases.One exciting venture is the Synthetic Yeast Genome Project, the creation of synthetic versions of all the organism’s chromosomes. This breakthrough has paved the way for designer yeasts with metabolic pathways tailored to make biofuels from diverse materials.This example shows the sector has come a long way – creating a strong foothold for innovation. There will always be challenges. These challenges include the need for strong financial support, top research institutions, a thriving startup environment, and skilled scientists and researchers.Biotech companies in Cambridge, Oxford, and London are using advanced technology to solve important scientific problems, leading to new job opportunities.Developing a highly skilled industryLet’s look at two key job roles needed to continue the sector’s growth.Molecular biologists, especially those with expertise in cell line engineering, are crucial for the development of robust and reliable cell models that are essential for drug discovery, therapeutic protein production, and understanding complex biological processes. Their ability to manipulate and optimize cell lines can significantly accelerate research and development timelines.Specialist bioinformaticians play a pivotal role in managing and interpreting the vast amounts of data generated by modern biotechnological processes. Their skills in data analysis, algorithm development, and computational biology are indispensable for translating raw data into meaningful insights, thus driving innovation and progress in the field.Together, these experts contribute to the cutting-edge advancements that define the biotech industry and are needed to keep businesses on an upward trajectory.Gene-editing leading the wayAt the forefront of this biotech revolution is gene-editing technology, which holds immense promise in curing infections and revolutionizing cell research. Nobel prize-winning CRISPR tech, in particular, has emerged as a powerful tool for precisely modifying genes, offering unprecedented opportunities to address genetic diseases and develop new theories around treatment.Gene editing’s impact on infection treatment is profound. It offers the potential to drive out persistent viral infections like the aforementioned HIV, presenting new options in the fight to find cures. Its role in combating the Covid-19 pandemic also highlights the versatility and promise of gene-editing as an antiviral modality.By precisely targeting and disabling viral genes, researchers are paving the way for advanced treatments that could render once-deadly infections manageable or even curable.The power of investmentWhile the potential of gene-editing technology and other biotech innovations is undeniable, the discussion will once again turn to investment to keep advancing research. As the boundaries of scientific innovation are pushed, extensive life sciences funding can drive several positive outcomes, including:Research and development: increased investment enables biotech companies to accelerate their research and development efforts. Scientists can explore novel therapies, diagnostics, and technologies that address critical health and environmental challenges.Clinical trials: funding supports clinical trials, allowing promising treatments to advance from the lab to real-world applications. These trials are essential for validating safety and effectiveness.Job creation: a thriving biotech sector creates jobs across various disciplines, including research, manufacturing, engineering, and product development. Employment opportunities contribute to economic stability.It’s worth noting that once investment is secured, there needs to be substantial collaboration between academics, industry leaders, and personnel at regulatory bodies to help steer towards scientific breakthroughs, economic prosperity, and global influence.Looking aheadHarnessing the collective expertise and skill of the biotech community could lead to an opportunity to redefine cell research and provide universal access to life-saving treatments. This means that policymakers hoping to boost the biotech industry need to listen to the wants and needs of the sector, including the importance of R&D tax credits for research-intensive startups, the ongoing availability of patient capital, and the need for funding and facilities that can be scaled up when necessary.Looking for your next hire or considering your next career move in the scientific space? Contact our specialist consultants today.
Transformative talent: how career changers can enrich organisations at any age
Career changes can help reignite passion for work and are a courageous step at any stage of life. Whatever rung of the corporate ladder an individual has reached, daring to push beyond their comfort zone into a new industry or type of role should be viewed positively by employers. Many workers are looking to fulfil ambitions their original career path couldn’t offer, and after years of experience in a particular sector may be ready to sidestep into something new.One of the key advantages career changers bring to the table is a wealth of experience gained from diverse industries. Unlike individuals who have followed a linear career trajectory, those who transition between professions bring a multifaceted perspective that can prove invaluable in problem solving, decision-making, and innovation. Their skills and knowledge, acquired over time, can help shape how a team works and even contribute to organisational culture. For example, ex-forces personnel can strengthen communication, discipline, teamwork and leadership in business. Here are some other common attributes of those who change their career: ResilienceCareer changers inherently possess the often-overlooked skills of resilience and adaptability. Navigating the complexities of change, be it industry shifts, new technologies, or different organisational cultures, is second nature to those who have successfully made a career transition. This adaptability enhances personal growth and helps employers who rely on teams rolling with operational changes. Resilience under pressure can ultimately save an organisation – whether through an understanding of the nuances of crisis communications or in making board-level decisions. Diversity of thoughtCareer changers, with their varied backgrounds and experiences, inject fresh ideas and approaches to the workplace. This diversity of thought can widen the outlook of a team, influencing new business partnerships, ways of working, as well as cultivating innovation. Diversity and inclusion are fundamental to business practice, but many leaders in today’s tech-oriented workplaces are relying on the generation most immersed in digital tools and practices to run the show, discounting those with other capabilities and aptitudes. Soft skillsTransferable skills learned across different sectors/industries can be highly beneficial in business, but soft skills are invaluable. Our recent research highlights a new focus among employers to prioritise soft skills over experience in the wake of candidate shortages– good news for career changers who have had years to hone expertise in negotiation, influencing and problem solving. Organisations should take steps to challenge age-related stereotypes and welcome those seeking new career journeys. Aside from strength of character, their experience may cover everything from public speaking, networking, customer service to management skills. How to attract career changers to your organisationWhile the benefits of career changers are evident, it is essential to address the prevalent issue of age bias in the hiring process. The majority of career changers will be people with many years of experience behind them – making their perceived ‘fit’ into a team of younger people a potential issue for millennial leaders/hiring managers. A more relaxed approach to role requirements in job adverts can capture the interest of a wider range of people – after all, technical skills can be quickly learned but emotional intelligence, the confidence to experiment, and strategic thinking are harder assets to find. Promote stories of career changers who’ve made a difference to your organisation – add case studies and videos to your careers site of employees who found their way into their dream role from other industries. Invite them to become employee ambassadors, attending industry and careers events to help with recruitment. Most professionals looking for a different challenge are set on doing meaningful work, rather than trying to climb the corporate ladder or embellish their CVs. Someone who shows genuine passion for an industry or role, regardless of experience, could be your best hire this year. Looking to hire experienced professionals for your team? Our experts recruit across 20 sectors and are ready to help you find your next perfect hire. Contact one of our specialist consultants today.
Five ways your business can reduce presenteeism in the workplace
There is no doubt that absenteeism – regular, unplanned staff absences – is bad for business. But what most employers don’t often realize is that the opposite, referred to as presenteeism, can be just as harmful to your workplace.What is presenteeism?Presenteeism is often cited as one of the biggest threats to workplace productivity. It is the phenomenon of employees turning up to work when they are not fully fit, either physically or mentally, and thus performing below their optimal level. These individuals are trying to fulfill their jobs, but due to health problems or other circumstances, can’t work at full capacity.It can have negative consequences for both the individual and the organization, such as reduced productivity, lower quality of work, increased stress, and higher health risks.There are various factors that cause presenteeism, such as excessive workload, job insecurity, lack of sick leave, or a culture that rewards long hours and discourages taking breaks. Without a clear separation between work and home – further exacerbated by the introduction of hybrid working – professionals may find it difficult to disconnect and set clear boundaries.This lack of separation can lead to longer working hours, increased workloads, and, most importantly, difficulty in taking breaks or even time off.How to tackle presenteeism in your workforceSo, how do you spot the signs of presenteeism, and how do you broach the subject tactfully among your workforce? Here are five ways to banish presenteeism for good:Recognize the symptomsEmployees with health problems, especially those related to mental health, often feel an inability to disclose their feelings to their manager. At the same time, those in managerial positions are rarely trained to effectively support employees who are struggling.It’s essential that managers are educated to some degree to be able to notice when employees are showing signs of stress or mental health problems. Not only that, managers need to feel confident and equipped to have open and supportive conversations with employees about their health and overall satisfaction levels while at work.With almost three in five employees saying they would take less time off work if their employer enhanced the health and wellbeing services available to them, this evidence supports the value of reviewing existing policies and practices. Work-life balance, menopause support, and an ‘open-door’ policy all help build a culture that prioritizes people.Evaluate your well-being policyProfessionals will often still come to work if they are experiencing long wait times for a doctor’s appointment or if they are unable to get an appointment outside of working hours. This not only impacts the recovery time but can also lead to a build-up of stress while waiting to be seen or awaiting the results of a diagnosis. Ill health, such as colds and coughs, can also be quickly spread around the workplace.A strategic well-being policy that offers appropriate support can help reduce the impact of presenteeism. Programs that promote good mental, physical, financial, and social health can help prevent illnesses and reduce the impact of long-term conditions. Whether it's discounts to be used on fitness equipment, access to yoga classes, or mental well-being initiatives, a clear plan to help employees can lead to a happier and healthier workforce.Lead by exampleIf managers go to work when they are ill, their teams are likely to feel they have to do the same. Leaders need to set a good example and stay at home when they are unwell – especially given flexible working policies are now fully implemented.Presenteeism often occurs when employees feel they can’t afford to take time off due to heavy workloads, upcoming deadlines or not wanting to burden their colleagues with their absence. It’s important that managers know how much work employees have on, so they are able to help manage it.Holding frequent one-to-ones or team meetings can help highlight if employees are in need of any support – be it with their work or well-being. This should help reduce any work-related stress and promote healthy working practices to those making a return to work after a prolonged absence.Clear communication of company cultureClarify with your workforce about where the company stands on employees coming into work ill, also ensuring a sickness reporting procedure is outlined.Clearly define and communicate your policies, such as sick pay and time off allowances, and allow employees to ask any questions they may have. It’s also important to communicate the impact that unwell employees coming into work can have on fellow employees, customers, and the wider business.When you’re clear on where the company stands when it comes to illness and working patterns, employees will feel comfortable staying home and recovering when they’re ill – rather than fearing any potential consequences of doing so.Empower and trust your employeesIt’s the people working in organizations that make the difference. They have the ability to grow business, increase engagement, and enhance reputations. By creating positive and supportive work environments, where employees feel they can take time off when needed, presenteeism can be reduced.By empowering employees in the workplace, leaders can directly enhance their psychological safety – the belief that they can speak up, take risks, and make mistakes without fear of negative consequences. Employees who feel psychologically safe are more likely to seek help, share ideas, and collaborate with others, which can improve their health and performance.If presenteeism isn’t already on your radar, it should be. Making appropriate changes to absence policies and aspects of workplace culture will help ensure your workforce is healthier and more motivated. For businesses, an investment in people through good quality employee benefits could be just what workers need to eradicate presenteeism.If you are searching for a talented professional to join your team, or looking to embark on a new career opportunity, get in touch with one of our specialist consultants today.