Client Onboarding Expert with French

Szczegóły stanowiska

On behalf of our client, a global bank, we're looking for a:

Client Onboarding Expert with French in Warsaw

Responsibilities as a Client Onboarding Expert with French:

- Coordinate onboarding of regional and global cash management solutions of all sizes and complexities.
- Continuously reduce onboarding cycle time, minimise deal slippage and associated revenue conversion lead time.
- Disciplined application of structured project management methodologies throughout the onboarding life cycle, ensuring effective project control and delivery to plan.
- Ensure strict adherence to defined quality standards and practices outlined in “best practices” collateral. Consistently achieve “excellent” rating in scheduled quality reviews.
- Attend client meetings in close cooperation with TTS Product Sales and Relationship Managers
- Enhanced client satisfaction should be reflected in positive client survey scores and documented during detailed post onboarding reviews

Ideal Client Onboarding Expert with French:

- 2+ years of experience in Client Onboarding
- Fluent in English and French
- Experience in Project Management
- Excellent customer interaction and management skills.
- Ability to manage complex integration solutions, working alongside Technical and Technology teams.
- Ability to effectively manage and navigate through multi-faceted disciplines throughout the Bank.

What we can give a Client Onboarding Expert with French:

- Competitive and attractive salary package
- Opportunity to work in a global company
- Financial support also for certificates – CISI, IOB etc.
- Private Medical Care
- Hybrid work model
- Internal benefit system
- Cafeteria in the Warsaw office
- Life Insurance
- Pension Scheme
- Opportunities for growth within the company
- Learning platforms available to help increase knowledge and skill set (e.g. including Udemy, Degreed)
- Great office location in Warsaw

Job Location: Warsaw

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