On behalf of our client, a well-know 5 star hotel, we're looking for an:
Executive Assistant and Quality Manager
Main responsibilities:
- Ensuring a smooth process and service in the Executive Office
- First contact person for General Manager and Executive Assistant Manager (EAM)
- Control and assurance of the standards of Leading Hotels of the World or LQA, Swiss Deluxe Hotels, internal hotel standards according to quality management (CMS), as well as ISO certification
- Head of the internal Quality & Sustainability team
- Responsible for internal complaint management
- First contact person for HoD's in the absence of GM and EAM
- Acquisition of Manager on Duty Services
Ideal profile:
- Apprenticeship in the hotel industry or hotel management school leaving certificate
- Several years of professional experience in a comparable position, ideally in the luxury hotel industry and with management experience
- Experience with LQA standards and ISO 9001:2015
- Very good manners and well-groomed appearance
- Excellent German and English, other languages are an advantage
- Confident appearance, ability to work in a team, assertiveness, networked thinking and independent way of working
- Loyalty and absolute discretion in this position of trust
What we offer:
- Varied and exciting function
- Young and motivated management team
- Varied working environment in a growing destination
- Interesting salary