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Sales Advisor

Lokalizacja: HOUGHTON REGIS, BEDFORDSHIRE Wynagrodzenie: Salary Negotiable
Sektor: Sales Rodzaj oferty pracy: Praca stała
Rodzaj zmiany: N/A Aplikacje: N/A
Zamieszczono: 8 miesięcy temu Numer referencyjny: 3235169
Our client specialises in buying and selling in the motor industry.  Seeking high calibre, self-motivated Sales Negotiators to join their sales team.

● Responding to incoming telephone enquiries generated by their extensive marketing campaigns, the objective is to sell personal vehicle registration numbers to enable the client to maintain its position as the market leader.

● To meet / exceed regularly set sales targets.

Key Accountabilities

● To maximise sales by the effective handling of customer enquiries using positive listening, questioning, influencing and negotiating techniques to best match customers’ requirements.

● To ensure that all incoming telephone calls are handled in a timely and professional manner to meet / exceed targets for levels of productivity and performance in the call centre.

● To develop a thorough understanding of rules, services and processes along with a clear knowledge of the intranet sales system.

● To deliver quality customer service, by ensuring that customers’ needs are identified, met and exceeded wherever possible.

● To embrace change and adapt positively and professionally to changes within their systems and procedures.

● To ensure that all communication and training is fully understood and converted to enhance working practices, levels of customer service and productivity.

● To be a team player who uses initiative and actively contributes, participates, communicates and competes in the team environment.

● To display consistently excellent timekeeping and a flexible approach to working hours.

Ideal Personal  Qualities, Attributes, Knowledge  &

● Strong selling, negotiation and influencing skills
● Excellent listening and communication skills
● Good self-motivator able to work on own initiative with minimum supervision
● Sound customer service skills
● Professional in appearance, manner and attitude
● Articulate, literate, numerate and computer-literate
● Experience of selling within a call centre environment

NB: Appointment to the post is subject to the successful completion of internal, ten-day induction/training programme, a six-month probationary period, acceptable reference requests and CRB check.

Normal Hours of Work

● Monday to Friday from 09:00 to 17:00 (but this may vary in start and finish times between 08:00 and 19:00)

● Plus one day per weekend from 09:00 to 17:00 (but this may vary in start and finish times between 08:00 and 17:00)

● Optional lieu day off for every two weekend days worked (to be taken during week days only, subject to rota requirements)

● One complete weekend off at regular intervals, subject to sufficient staffing levels

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